The Secret Shopper's Revenge Subclass_Robotics / Mechatronics Whitney Keyes has gathered a

Whitney Keyes has gathered a wide variety of success stories from behind-the-scenes interviews with senior executives at companies such as Alaska Airlines and Starbucks

The collection includes pieces on leadership

this book shows how positive attitudes and good deeds can change the world

Instead of arguing distraction is bad

The Secret Shopper's Revenge Subclass_Robotics / Mechatronics Whitney Keyes has gathered aNew mum Emily wants revenge on the stick thin assistants who laugh at her post baby tummy and post baby budget. But frumpiness has its advantages when you're wielding a secret camera and sending the damning footage straight to head office. Store manager Sandie has a lifelong love of the world of retail the glitz, the glamour, the stockroom. Then she's fitted up by an ambitious assistant and secret shopping is the only way to keep her one passion